1. Account Security
Emails, phone numbers, and password hashes are stored in plain text; passwords are never stored.
Logging in from Dhaka and Chattogram uses the same security rules.
Effective date: November 2026
5kbd App Privacy Policy: Data protection in Bangladesh
This 5kbd privacy policy shows what data is collected, why it is collected, and how long it is kept for Dhaka-based users, language kept clear.
If you 5kbd Registration or Support Page See this policy forms the basis of that experience for users of bKash, Nagad, and Rocket; cookies and session data are explained here.
Register LoginHow 5kbd App Data Protection Works
Data protection is kept in four levels
2. Device Verification
New devices, browsers, and APK access are checked to quickly detect unknown sessions.
Sign-in on old Android phones is checked to ensure it works properly.
3. Transaction Records
Reference numbers related to bKash, Nagad, Rocket are kept in separate logs; these are used only for verification and support.
Deposit or withdrawal history is not shared outside.
4. Server Monitoring
Suspicious requests, incorrect passwords, and abnormal traffic are detected, reducing account risk.
If rules are violated, the system runs auto-check.
Cookies and session data: What 5kbd APK contains
Cookies serve three purposes.
The first is keeping login; the second is remembering page language and preferences; the third is interpreting error reports so the page can be fixed quickly.
Some cookies last 24 hours; some sessions are deleted when they end; cookies can be disabled from browser settings, but then some features may be slower.
User Rights and 5kbd Login Data
You have five clear rights over your data.
Right of Access
You can know what data is kept.
Login history, name, and contact information can be requested.
Right to Correction
Incorrect name, phone, or email can be corrected
Profile updates are verified by the support team.
Delete Request
When the account is closed, necessary records are kept according to policy.
Unnecessary personal data is removed gradually.
Right to Object
Requests to disable additional cookies or marketing tracking can be made.
This does not disable essential security logs.
Policy Version and Change Notes
Each update has a one-line summary.
Version number, date, and changed parts are written below the policy; old copies available on request. Policy Notes and Update Blog You can view
If there are major changes, notices are shown on the homepage, email, or inside the app; for minor changes only the version list is updated.
Change notices and previous copies
Notices go out on five channels
| What Changed | Where Announced | How long will it be |
|---|---|---|
| Data Protection Rules | In-App Notice | 14 days |
| Cookie Policy | Homepage Banner | 30 days |
| User rights | Email and Support Page | As applicable |
Old version? Send a request with the date. Dhaka users see notices at night, so messages stay short there.
Active dates list
Quickly view last 3 versions
November 2026
Cookie explanation, rights list, and notice system updated together
This version now active
August 2026
Device verification and login history language simplified
Support ticket steps were also reduced
March 2026
Transaction record explanations and retention time clarified
Separate note also added for bKash, Nagad, Rocket users
If you have questions, contact 5kbd
Please contact support if any policy unclear.
Contact page Requests to privacy, cookies, or data deletion can be sent; a general reply is typically expected within 24 hours.
Register Login